Upon agreeing to the Personal Information Protection Policy, please contact us through our Web Form below.

How your personal information will be used.

Personal Information Protection Policy

Enacted on October 20, 2015

To ensure the safe purchase and usage of Prodrone Co., Ltd. (hereby the Company) products and services, the following privacy policy has been established concerning the use of personal information and the Company will make efforts to maintain our operations in compliance with all relevant laws and ordinances.

  • The company deeply recognizes the importance of personal information protection and will use personal information only within the scope necessary for the expressly stated purposes. Furthermore, necessary measures will be taken to prevent other uses of personal information that exceed the bounds of the stated purposes.
  • Internal standards and accountability structures will be established, and reasonable and proper safety measures will be enacted to prevent unauthorized access, leakage or loss of personal information.
  • Along with the establishment of an inquiry desk for consultation and complaints regarding the use of personal information, measures will be established to deal with requests and other inquiries for disclosure, and prompt response shall be given.
  • The laws and regulations pertaining to the protection of personal information shall be observed.
  • A personal information protection management system shall be established to protect personal information, and through continuous review and revision of the program, we will continuously work to the improvement of our personal information management.
Inquiry Desk

Prodrone Co., Ltd. Personal Information Protection Manager
Shusaku Takeshima

Public Announcement in Accordance with the Act on the Protection of Personal Information

As part of Prodrone Co., Ltd.'s personal information protection initiatives, the following items are hereby publicly announced based on the “Act on the Protection of Personal Information”. Further, the company's various services, etc. may deal with personal information protection in a manner not listed here, so please check carefully with all relevant notices.

  • Names of personnel handling personal information or overseeing personal information protection.
    Prodrone Co., Ltd. Personal Information Protection Manager
    Shusaku Takeshima
  • Personal information about the customer held by the company for the company's activities (commercial use drone manufacture and sales, exploration, development planning & production / OEM, ODM Consignment and consultation, repairs, preventative maintenance services, etc.) will be used for the following purposes.
    • Electronic mail, direct mail, or other for the purposes of providing information.
      To provide proposals and other information on the company's products and services.
      To provide proposals and other information on the company's repair or maintenance services.
      To provide information on campaigns and events.
      To conduct, or provide information on surveys or follow-ups.
    • Product shipping
      To deliver products etc., which have been purchased or ordered.
      To deliver rewards, etc. to campaign winners or participants.
    • Contacting with customers in response to inquiries, consulting matters, or confirmations or record keeping thereof.
      Support, maintenance handling, or confirmations or record keeping thereof.
      Product follow-up service and inspection related matters.
    • For purposes of requests for, or registration of, services provided by the Company, or for other contracts or proposals for services provided by the Company.
    • The sending of marketing materials and surveys, requests for feedback and follow-ups, and letters of gratitude.
      Statistical analysis, survey tabulation and analysis.
    • Notices and information on training and seminar courses, and registration and record keeping, management of participants.
    • To conduct customer meetings and negotiations and contact purposes.
      To log customer information from voice messages or other means.
  • Personal information provided to the Company will not be released to third parties except under the following conditions.
    • Express consent by the individual.
    • Under obligations of law.
    • When it is necessary to protect human life, limb or property, and is otherwise difficult to obtain your consent.
    • For the achievement of set purpose within the scope necessary, the handling of personal information is outsourced to a third party.
    • If personal information is transferred to the successor following the succession of a business due to a merger or other reasons.
    • Where it is necessary to cooperate with national or local governments or public organizations or parties entrusted by national or local governments or public organizations in performing their legal duties, and where it is feared that obtaining prior consent from the customer might obstruct the execution of the said duties.
  • If the individual requests a disclosure, correction or deletion of their personal information, the Company will, without delay, disclose, correct or delete the requested personal information.
    Requests shall be addressed to the Inquiry Desk listed below, by telephone or through the Contact Form.
    Inquiries by telephone will be accepted weekdays, 9:00AM to 6:00PM. (Closed weekends and holidays.)
  • With respect to the will of the individual, the customer may choose to withhold their personal information, however in that case, proper service may not be received.
    As a result of withholding personal information, the customer suffers any loss (including, but not limited to lost profits) or disadvantage, the Company shall not be responsible for any damages.
  • That the Company may further improve its handling of personal information, or to respond to changes in the law or other regulations, Prodrone Co., Ltd. may, without notice, amend its Personal Information Protection Policy and Legal Entity Information Protection public announcements.
Inquiry Desk

Prodrone Co., Ltd. Personal Information Protection Manager
Shusaku Takeshima

1-115 Nakahira, Tenpaku-ku, Nagoya, Aichi 468-0014 JAPAN

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    Prodrone Co., Ltd. (Japan)

    Head Office, R&D Center
    1-115 Nakahira, Tenpaku-ku, Nagoya,
    Aichi 468-0014 JAPAN